Refund Policy

Refund Policy – Luneta Kids

You have 14 days after receiving your order to request a return, according to EU law.

How it works

  • The item must be unused and in its original packaging.

  • Email us at ajudalunetakids@gmail.com with your order number.

  • After approval, you will receive shipping instructions.

  • Once the item arrives at our warehouse, your refund will be processed.

Refunds

Refunds are issued through the original payment method.

Non-eligible items

  • Used items

  • Items damaged by misuse

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