Shipping Policy

Shipping Policy

Last updated: 19/11/2025.

We ship to all European Union countries.
All orders are processed promptly and shipped according to the method selected at checkout.

1. Processing

  • Orders are usually processed within 3 to 5 business days.

  • During peak seasons (Christmas, Black Friday), this may vary slightly.

2. Delivery Times

Estimated delivery:

⏳ Europe: 15 to 25 business days

Most orders arrive sooner than expected.

3. Free Shipping

We offer free EU-wide shipping.

4. Tracking Information

A tracking number will be emailed once the order has been dispatched.

5. Separate Shipments

Some items may arrive separately depending on stock and warehouse availability.

6. Responsibilities

  • We are not responsible for delays caused by carriers, customs or weather conditions.

  • Customers must ensure that the shipping address is correct and complete.

7. Customer Support

📧 Ajudalunetakids@gmail.com

 

Out-of-This-World Delivery

Safe, reliable shipping — always free, no surprises.

Customer Support

We’re always here to help with anything you need.

Secure Checkout

Protected payments and a 100% secure shopping experience.